Come here for excellent service
- Staff Friendliness ★★★★★
Staff members always have smiling faces; they open doors for you when you leave or enter (though not always); when you use a local travel agency, they call the agency to check when the car will arrive; cold water is always provided in the lobby; and staff who speak Korean are on standby during breakfast.
- Breakfast ★★★★★
A wide variety of options are available, ranging from local dishes like fried rice to Western items like bread. Various types of fruit, such as starfruit and mango, are also prepared. You can order additional main dishes like pho or omelets without extra cost. Located on the 10th floor, the view of Hoan Kiem Lake is fantastic.
- Room ★★★★★
The soundproofing is excellent, so you can't hear any noise from the next room. I liked the spacious bathroom and shower, as well as the clean and neat interior. During cleaning, they folded all the clothes I had carelessly left lying around, so I was grateful to the point where I felt a little guilty.
If I ever come to Hanoi, I will definitely stay at Bonsella Hotel












